Effective Date: January 12, 2025
Welcome to QRun! By using our services, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree to these terms, you should not use our services.
- General
- These Terms and Conditions govern your use of the QRun ride-hailing services available through our website (qrun.uk) and mobile application.
- By accessing or using our services, you agree to be bound by these terms and all applicable laws and regulations.
- Services
- Qrun provides transportation services by connecting passengers with drivers through our platform.
- All rides must be booked through the QRun website or mobile application.
- User Accounts
- You must create an account to use our services. You are responsible for maintaining the confidentiality of your account information and password.
- You agree to provide accurate and complete information when creating your account.
- Payment
- All payments for rides are processed through the QRun platform. You agree to pay all fees associated with your ride, including any applicable taxes and surcharges.
- Payment methods accepted include credit/debit cards and other payment methods as specified on the platform.
- Cancellation and Refunds
- You may cancel a ride through the QRun platform. Cancellation fees may apply as specified in the cancellation policy on our website.
- Refunds will be processed in accordance with our refund policy.
- Driver and Passenger Conduct
- Drivers and passengers are expected to conduct themselves in a respectful and lawful manner during the ride.
- Any behavior deemed inappropriate or illegal may result in the suspension or termination of your account.
- Limitation of Liability
- QRun is not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our services.
- We do not guarantee the availability, reliability, or safety of the transportation services provided by our drivers.
- Privacy
- Your use of our services is also governed by our Privacy Policy, which is available on our website.
- By using QRun, you consent to the collection and use of your information as described in the Privacy Policy.
- Changes to Terms
- QRun reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website.
- Your continued use of the services after any changes constitutes your acceptance of the new terms.
- Contact Us
- If you have any questions or concerns about these Terms and Conditions, please contact us at [email protected].
